NORTH AMERICAN WARRANTY
The Parts Plus Car Care Center North American Warranty protects you from unexpected repairs on most services performed by our shops for 12 months or 12,000 miles, no matter where your travels take you. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Charlotte Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.
If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.